Clinical Service

The social work staff provides support and assistance to families, helping them navigate through multiple systems and cope with stressors and anxiety that may be experienced while residing in the homeless system. Their assistance includes:

• Advocacy, crisis intervention, short-term counseling, and life skill workshops
• Assisting families with discharge planning for a smooth transition into permanent housing
• Connecting families to needed services and resources in their new community

Case Management

The casework staff works closely with each family member towards building skills of self-sufficiency in order to equip the family with the basic skills needed to maintain and sustain permanent housing when relocating back into the community. Staff provides supportive services by linking families to government agencies and community-based programs such as:

• Entitlements
• Child care
• Mental health services
• Employment
• Educational and vocational services

Housing Assistance

The housing staff works closely with each family to develop an exit strategy that will assist the family with securing permanent housing as expeditiously as possible. They build extensive relationships with DHS, Section 8, NYCHA, and HPD, and network with private landlords and real estate brokers to ensure that each family is linked to the appropriate housing program/provider to address each family’s needs.

Building Operations

CRF Cluster Model Program operations department serves as the liaison between the program and the local building management team. They ensure that the units that the families reside in are safe and habitable upon entry and throughout their shelter stay.

Daycare Services

Our onsite Daycare services are designed to provide child care and early learning opportunities for children ages to 0-5, promoting an enriching experience for both parent and child. Two of our programs offer on-site daycare programs and afterschool programs.

Recreation Services

Our onsite recreation program provides services to children ages 5 to 12 surrounding educational, recreational and cultural activities. These services are only offered at certain locations. 

In consideration of school closings, federal holidays and downtime in the summer months, we offer full-time programs for our older school-age children.